⚠️ Suspect Infection? Call HKCERT 24/7 Hotline: 8105 6060

🛡️ HKCERT Ransomware Defense

Detection & Response Guide for Hong Kong

Recognize the Signs

Ransomware often encrypts silently before the ransom note appears. Watch for these HKCERT-identified indicators:

📂 File Changes

Files renamed to .lockbit, .encrypted, or cannot be opened. Disk space shrinks rapidly.

🐢 Performance

PC runs extremely slow. Fan spins loud (high CPU usage) while encryption happens.

🚫 Access Denied

You are logged out of accounts. Admin passwords stop working. Servers go offline.

💀 The Note

A text file appears on Desktop: "YOUR FILES ARE ENCRYPTED". Wallpaper changes to a demand message.

Immediate Triage

If you see these signs:

  • DO NOT turn off the PC (Memory evidence is needed).
  • 🔌 DISCONNECT Wi-Fi and Ethernet cables immediately.
  • 💾 UNPLUG all USB drives and External Hard Drives.

Generate Response Plan

Select your profile to see the HKCERT-recommended workflow.

⚠️ The Golden Rule: DO NOT PAY

HKCERT and Police advise against paying ransoms.

  • It funds criminal gangs.
  • There is < 10% chance you get all data back.
  • They often demand a second payment.

HKCERT Recommended Tools

Free and low-cost tools to help you Detect and Recover.

Category Tool Name Best For
Scanning ESET Online Scanner / Malwarebytes Quick detection of malware signatures.
Analysis Task Manager / Process Explorer Spotting high CPU usage (Encryption process).
Decryption NoMoreRansom.org Repository of free decryptors (Check before wiping!).
SME Monitor Splunk Free / OpenVAS Log analysis and vulnerability scanning.
Backup Acronis / Macrium Reflect Restoring clean offline backups.

Prevention Checklist (3-2-1 Rule)

  • 3 Copies of data total.
  • 2 Different Media types.
  • 1 Offline Copy (Critical for Ransomware - air gap it!).