The Crisis Timeline
April 29, 2021
The Entry
Attackers access the network using a single compromised VPN password. The account did not have Multi-Factor Authentication (MFA).
May 6, 2021
Data Theft
After a week of hiding in the system, hackers steal 100 GB of sensitive data in just 2 hours to use as leverage (Double Extortion).
May 7, 2021
The Shutdown
Ransomware is deployed, locking billing computers. Colonial shuts down the entire physical pipeline to prevent the infection from reaching operational controls.
May 9-12, 2021
Panic & Recovery
Panic buying empties gas stations. Colonial pays ~75 Bitcoin ($4.4M). The FBI later recovers about 63 Bitcoin. Operations restart on May 12.